Website Privacy Policy
Anchored Mind Counseling, LLC
Effective Date: [Insert publication date]
At Anchored Mind Counseling, LLC, your privacy matters. Whether you're exploring therapy services, learning more about the practice, or reaching out with a question, we want you to understand how information shared through this website may be collected, used, and protected.
This Website Privacy Policy explains how information is collected, used, and handled through anchoredmindcounselingllc.com.
This policy applies to website visitors and general inquiries. Information collected as part of counseling services may also be protected under the Health Insurance Portability and Accountability Act (HIPAA), Wisconsin confidentiality laws, and our separate Notice of Privacy Practices.
1. Information We Collect
When you visit or interact with our website, certain information may be collected.
Information You Voluntarily Provide
If you complete our contact form or communicate with us through the website, you may provide:
Your name
Your email address
Your phone number, if requested
Information included in your message
Other information you voluntarily choose to share
We encourage visitors to limit contact form submissions to general questions and appointment inquiries.
Information Collected Automatically
Our website hosting provider, Squarespace, may automatically collect certain technical information, including:
IP address
Browser type and device information
Pages visited
Approximate geographic location
Referring websites
Website usage and interaction information
Cookie and similar technology information
The information collected depends on the website's functionality and privacy settings.
2. How We Use Your Information
Information collected through our website may be used to:
Respond to questions and appointment inquiries
Communicate about requested services
Maintain and operate the website
Understand website traffic and performance
Improve website functionality and accessibility
Protect against spam, fraud, or unauthorized activity
Comply with applicable legal obligations
We do not sell personal information collected through our website.
We do not use information submitted through our contact form for unrelated marketing without appropriate consent or another lawful basis.
3. Contact Forms and Email Communication
Our website includes a contact form intended for general questions and initial appointment inquiries.
Information submitted through the form may be processed and stored by Squarespace and delivered to our business email through Google Workspace, depending on the form's configuration.
Please avoid including detailed medical histories, diagnoses, treatment records, or other sensitive health information in the contact form.
Submitting a contact form does not establish a therapist-client relationship.
Although we take reasonable precautions, standard website forms and email communications may involve privacy and security risks.
Existing clients should use the designated secure communication methods provided by the practice for treatment-related information.
This website and its contact form are not monitored for emergencies. If you are experiencing a mental health crisis, call or text 988. For immediate danger or a medical emergency, call 911.
4. Cookies and Website Analytics
Our website is hosted by Squarespace and uses Squarespace's built-in analytics to help us understand how visitors interact with our website.
Squarespace may collect technical and usage information, including browser type, device information, pages visited, approximate geographic location, and website traffic patterns.
Cookies and similar technologies may be used to support website functionality, security, and analytics.
We use this information to understand website performance, improve the visitor experience, and maintain our website.
We do not use Google Analytics, Meta Pixel, or other third-party advertising tracking tools.
You can manage or disable cookies through your browser settings. Depending on our website's cookie settings, additional privacy choices may also be available.
We do not intentionally collect sensitive health information through website analytics.
5. Third-Party Service Providers
We use third-party services to support our website and practice operations.
These include:
Squarespace
Provides website hosting, website functionality, contact forms, and built-in website analytics.
Google Workspace
Supports business email and related communication functions.
Headway and SimplePractice
Support aspects of practice operations, including scheduling, clinical documentation, billing, client communication, and telehealth services, as applicable.
When visitors leave our website to access a third-party platform, information collected through that platform may be governed by its own privacy policies and applicable healthcare privacy requirements.
We encourage visitors to review the privacy policies of any third-party services they use.
Where required by law, we maintain appropriate agreements and safeguards with service providers that handle protected health information on behalf of the practice.
6. How We Share Information
We may share website-related information with service providers when reasonably necessary to operate the website, respond to inquiries, maintain security, or perform authorized business functions.
We may also disclose information when required by applicable law or to respond to a valid legal obligation.
We do not sell website visitors' personal information.
We do not disclose personal information to unrelated third parties for their independent marketing purposes without appropriate authorization or another lawful basis.
7. Information Security
We take reasonable steps to protect personal information collected through our website.
These measures may include using reputable service providers, account access controls, and available security features.
However, no website, electronic transmission, or storage system can be guaranteed completely secure.
For this reason, we encourage visitors not to submit sensitive clinical information through general website forms.
Information protected under HIPAA or Wisconsin mental health confidentiality laws is subject to additional legal requirements, as applicable.
8. Information Retention
Information submitted through our website may be retained for as long as reasonably necessary to respond to inquiries, manage administrative needs, maintain appropriate records, or satisfy legal obligations.
Retention periods may vary depending on the nature of the information and applicable legal requirements.
Information that becomes part of a clinical record is subject to the practice's applicable healthcare recordkeeping and retention requirements.
9. Your Privacy Choices
You may contact Anchored Mind Counseling, LLC to:
Ask questions about information submitted through the website
Request correction of inaccurate contact information
Request deletion of website inquiry information, when legally and operationally permissible
Ask about available communication alternatives
Some information may need to be retained to satisfy legal, professional, or administrative obligations.
For rights involving protected health information maintained as part of treatment, please refer to our separate Notice of Privacy Practices.
10. Links to Other Websites
Our website may contain links to external websites, including healthcare platforms, educational resources, and government agencies.
We are not responsible for the privacy practices or content of independently operated websites.
We encourage visitors to review the privacy policies of those websites before providing personal information.
11. Children's Privacy
This website provides general information about counseling services, including services that may be available to adolescents.
We do not knowingly solicit personal information directly from children under age 13 through this website without any consent required by applicable law.
Parents or legal guardians seeking information about services for a minor are encouraged to contact the practice using the general inquiry options provided.
Privacy rights concerning minors' treatment information are governed by applicable federal and Wisconsin laws.
12. Changes to This Policy
We may update this Website Privacy Policy to reflect changes in our website, technology, business practices, or applicable legal requirements.
When changes are made, the effective date at the top of this policy will be updated.
The most current version will be available on this website.
13. Contact Information
If you have questions about this Website Privacy Policy or how website information is handled, please contact:
Anchored Mind Counseling, LLC
Alexis Freund, LPC
Website: https://anchoredmindcounselingllc.com
Email: [Insert business email address]
Phone: [Insert business phone number]
Additional Privacy Information
For information about the use and disclosure of protected health information in connection with counseling services, please review our separate Notice of Privacy Practices.